Legal Information & Distance Selling Terms

Last updated: 2026-08-04

Service provider (operator)

Buyer

The person or company completing checkout, identified by the details they provide at purchase.

Subject and delivery

The subject of this contract is a digital subscription service: access to the logcohort session replay platform on the plan selected at checkout, as described on the pricing page. Delivery is instant and electronic — plan features activate on the buyer's existing logcohort account immediately upon successful payment. Nothing physical is shipped.

Price and payment

The price is the amount shown at checkout for the selected plan and billing interval — monthly or yearly (current prices) — charged as a recurring subscription until cancelled. The payment transaction is processed by the payment provider named at checkout — currentlyPolar Software, Inc. ("Polar") acting asmerchant of record (online reseller): Polar charges your payment method, issues the receipt, and collects and remits any applicable taxes, and Polar's buyer terms (shown at checkout) apply to the payment. The subscription service itself is provided by the operator named above.

Right of withdrawal

As the service is a digital subscription performed immediately, the buyer consents at checkout to immediate performance. Independent of statutory withdrawal terms, the operator honors the 14-day money-back policy on a first paid subscription, which is at least as favorable.

Cancellation and termination

The buyer may cancel from the dashboard at any time; service continues to the end of the paid period. The operator may terminate for material breach of the Terms of Service.

Disputes

Turkish consumer arbitration boards and consumer courts at the buyer's or operator's domicile are competent within statutory monetary limits.