Delivery & Refund Policy

Last updated: 2026-08-04

Delivery

logcohort is a digital subscription service — nothing physical is shipped. Delivery is instant and electronic: the plan you purchase activates on your logcohort account immediately upon successful payment, and you can start using it right away. If your plan doesn't activate after payment, contact support@logcohort.com and we will resolve it or refund you in full.

Refunds

• First paid subscription: 14-day money-back. If logcohort isn't what you expected, email us within 14 days of your first payment and we refund it in full — no questions beyond what helps us improve.
• After that: cancel anytime. Cancellation stops future charges; paid features stay active until the end of the already-paid period. We don't refund partial months.
• Billing mistakes (double charge, charge after cancellation) are refunded in full, always.

Refunds are issued through our merchant of record,Polar Software, Inc., to the original payment method — card refunds typically arrive within 5–10 business days. You don't need to contact Polar yourself: send requests to contact@logcohort.com and we handle the rest. (Service operator:details.)

Consumers may have statutory withdrawal rights beyond this policy (e.g. under Turkish distance-sales regulation or EU consumer law); where statutory rights are broader, they apply.