Privacy Policy

Last updated: 2026-08-10

Who's who

logcohort is a session replay service. Three parties matter on this page:

• Customers — people or companies with a logcohort account who install our snippet on their website.
• Visitors — people who browse a website where a customer installed logcohort.
• Us — the logcohort service, operated by RENTEK Giyim İmalat Ticaret (see legal information). Payments are processed by Polar Software, Inc., our merchant of record.

For visitor data, the customer is the data controller and logcohort is a processor: we record what the customer's site configuration tells us to record, on the customer's behalf. Customers are responsible for the legal basis (e.g. consent banners) for recording on their own sites.

What the recorder collects from visitors

• Screen activity — DOM changes, clicks, scrolls, and navigation, so the session can be replayed.
• Text typed into inputs is masked in the visitor's browser before transmission. Masked values are transmitted and stored as ****. Masking is on by default; customers can relax it per project for non-sensitive fields.
• Console output and errors of the customer's own page.
• Network request metadata — method, URL, status code, duration. Never request or response bodies.
• Identity, only if the customer provides it — a customer's app may attach a user id, email, and name to a session via the identify call. We never collect these on our own.
• Technical basics — page URL, user agent, viewport size, and an anonymous per-tab session id.

Recording only works from origins on the customer's allowlist; a leaked project key cannot record from other sites.

Where data lives and for how long

• Recording metadata and search indexes: our database (EU-hosted server).
• Recording event streams: Cloudflare R2 object storage.
• Retention follows the customer's plan — 30 days (Free), 60 days (Team), 90 days (Scale). Recordings past retention are deleted. Customers can delete recordings or entire projects at any time, which deletes the underlying data.

Account data (customers)

For customer accounts we store: email, name, password hash or social sign-in identifier, organization/project settings, and emails we send you (via Resend, our email provider). Payment card details are collected and processed by Polar, our merchant of record — we never see or store card numbers.

This website records itself

logcohort.com uses logcohort — visits to this site are recorded under the same rules described above (inputs masked, no bodies). We use these recordings to improve the site. If you appear to be visiting from a region where analytics requires opt-in consent (EU/UK/Türkiye), nothing is recorded until you accept the consent banner; declining means the recorder never starts. You can change your choice at any time via "Cookie preferences" in the footer, and withdrawing consent also erases your visitor identifier.

Cookies on this site

• sl_visitor_id — a random first-party identifier (up to 400 days, shared across logcohort.com subdomains) that lets recordings from the same browser be understood as one visitor. It is set only when recording is active, and deleted if you withdraw consent.
• lc_consent — remembers your consent choice (accept or decline, 180 days) so we don't re-ask on every visit. Strictly functional.
• Signed-in customers additionally get authentication cookies on the app. No advertising or third-party cookies exist anywhere.

When you accept or decline the banner we store a minimal consent record (the decision, the time, the banner version, and — on accept — your visitor identifier) so consent can be demonstrated if required by law.

What we don't do

• No selling or sharing of recordings or personal data with third parties beyond the processors named above.
• No advertising trackers or third-party analytics on this site.
• No cross-site profiles of visitors.

Your rights

Under GDPR/KVKK you can request access, correction, or deletion of your data. Customers: from your dashboard or by email. Visitors: contact the website you visited (the controller) — we act on their instruction — or email us and we'll help route the request. Contact: contact@logcohort.com.