MIGRATION
Smartlook is winding down. Your recordings shouldn't.
Smartlook reached End of Sale on May 31, 2026 and is being sunset. If you're paying for it today, you're shopping for a replacement — here's exactly what logcohort covers, what it doesn't, and how small the switch is.
What maps to what
| In Smartlook | In logcohort |
|---|---|
| Session recordings | Session replay — hardened for SPAs, iframes, shadow DOM, canvas/media |
| Rage click detection | Frustration signals: rage clicks, dead clicks, and error clicks — all filterable |
| Filtering recordings | Cross-session search: free text over URLs and errors, plus frustration/duration filters |
| User identification | logcohort('identify', …) — one call after sign-in |
| — (Smartlook has no equivalent) | Console output, network requests, and errors on the replay timeline — a replay your engineers can act on without reproducing |
What we don't have (yet) — honestly
- Heatmaps. If heatmaps are your primary tool, we're not your replacement today.
- Events & funnels. On the roadmap; not shipped.
- Native mobile app recording. logcohort records websites — including mobile web — but has no iOS/Android SDK.
If your Smartlook usage was mostly "watch sessions, find friction, get bugs fixed" — that's exactly what we do, with more context per replay. If it was heatmaps and funnels, we'd rather tell you now than after you've switched.
The switch is one script tag
- Remove Smartlook's snippet from your site (or pause its GTM tag).
- Paste ours — 8 lines, before
</head>, or a GTM Custom HTML tag if that's how you run tags. - If you used identify, it's a one-line rename.
- Recording starts with the next visit. No data import needed — and none possible: your old recordings stay with Smartlook, so export anything you need from them before shutdown.
What it costs
Smartlook's paid plans started at $55/month. logcohort is free up to 1,000 sessions/month, then $29/month for 10,000 — every feature on every plan, unlimited seats and projects, and hitting a cap pauses recording rather than producing an invoice. Full pricing. And the obvious point, stated plainly: it isn't shutting down.